FAQ

Sakureva is a restorative brand born from the centuries-old tradition of the Sakura. We’ve combined ancient Japanese foot care wisdom with modern restorative science to create a simple, effective ritual.

Our mission is to restore the health and softness of your feet through the proven power of the cherry blossom.

In Japan, foot care is a centuries-old cultural priority used to avoid long-term foot problems. For generations, traditional Sakura rituals have kept feet soft and strong throughout life. We refined this wisdom to create a ritual that melts calluses, repairs deep cracks, and revives tired heels, healing your skin at the source.

Our headquarters are located in the USA, where we oversee the formulation and distribution of our products. While our heart and inspiration come from the ancient rituals of Japan, our service and shipping are local and fast for our American community.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern, secure payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Our stick uses a unique, waterless formula that activates on contact with your skin’s warmth. It releases concentrated Sakura extracts and medical-grade softeners that melt directly into calluses and cracks. It creates a breathable, protective barrier that repairs and renews your feet while you sleep.

The Sakura Balm is our intensive "Hero" formula, designed to melt tough calluses and close painful cracks. The Foot Cream is a lighter blend for daily hydration and softness. For very damaged feet that cause discomfort while walking, we recommend using both products together as a complete ritual for the deepest possible restoration and relief.

Yes. We prioritize high-quality, nature-inspired ingredients like Sakura Leaf, Shea Butter, and Aloe Vera. By excluding harsh chemicals and synthetic waxes, we ensure our formulas provide pure, skin-loving nutrients that respect your body’s natural healing process and the delicate needs of mature skin.

We currently ship to all addresses within the United States and internationally. Whether you are at home or traveling, we ensure your Sakura ritual reaches your doorstep safely.

Most orders are processed within 24 hours. Once shipped, you can expect your package to arrive within 7 to 15 business days. International shipping times may vary depending on your location.

Yes. We offer Free Worldwide Shipping on every single order, regardless of your location. There are no hidden fees or minimum spend requirements. Your Sakura ritual always ships at no cost to you.

Once your order is on its way, you will receive an automated tracking email with a direct link to follow your package. You can monitor your delivery’s progress every step of the way.

We fully trust in the restorative power of our products. With our 30-Day Money Back Guarantee, if you don’t see a visible transformation in the health and softness of your feet, we will provide a full refund. Our team is always here to support you and answer any questions along your journey.

We make the process effortless. To begin, simply contact our support team at support@sakureva.com to request your return form. We will guide you through our stress-free process to ensure you are completely taken care of.

We take full responsibility for your experience. If your order arrives damaged or leaking, please let us know immediately. We will ship a new replacement to you right away, no extra cost, no hassle.

Most of our customers see a visible transformation in the softness of their heels in just 4 to 7 days of nightly use. For deep, long-term cracks, you will notice a significant recovery of the skin within the first two weeks as the Sakura extracts begin the renewal process.

For the best results, we recommend a simple, 30-second ritual: apply the Sakuran Balm once a day before bed. This allows the concentrated nutrients to soak in deeply while your body is at rest, ensuring maximum absorption.

The ultimate benefit is restored freedom. By melting calluses and repairing deep cracks, you regain the comfort to walk freely and the confidence to wear your favorite sandals again. You get professional-grade results at home, avoiding the need for expensive, recurring specialist visits.